Today almost all telecom services offer you this awesome advantage where you can change your network but still keep your number. So, that your transition is smooth and you do not have to kill those extra times to redistribute your number.
This article will guide you to the steps you need to follow during Mobile Number Portability and also make you aware of the probable problems you might face.
Follow the steps below:
- First of all, pick up your mobile and send a message as PORT <space> Mobile Number to 1900 such as PORT 9999999999 and send it to 1900. Wait for some time and you will receive a UPC Code in message. The UPC is valid for 15 days (in case of J&K, NE & Assam Service Areas the validity is up to 30 days).
- Go to the nearest Customer service centre or to the retailer of the operator you wish to switch to. Fill in the form and deposit Rs. 19. You will need to mention the UPC Code in the form along with your Identity, Address Proof and Photograph. In case of Corporate/Company connections, a NOC is required for MNP, duly signed and stamped on the company letter head by the authorized signatory of the company along with the other documents.
- You will receive an empty sim upon submission of all the mentioned documents and the processing fee. You will receive an acceptance message to confirm the porting within a day.
- The changeover will be made a within 7 days and in case of Jammu & Kashmir, Assam and North East service areas it takes 15 days. You will receive an SMS from the operator with the date and time for porting. Note carefully that the service disruption will be around 2 hrs of the date/time of porting.
- Then, insert the new sim in your phone and you will be all set to use your new network with the old number.
Now, this is important. Note that when you port to a new operator, the minimum time you have to stick to it is 3 months time, meaning you cannot port your number once again during this time. Also, MNP is possible only within your telecom circle. For example, MH circle number cannot be ported to KA circle. It can be ported from like Vodafone-MH to TATA-MH only.
However, compared to a postpaid sim, porting a prepaid sim card is much faster and lot easier.
Below are the reasons as to why porting a postpaid connection is difficult:
- You will have to strictly clear all your pending dues before porting. Because in case you have any due left, your current operator may reject your porting request.
- It is during this time, you will get calls from the retention team of the current operator seeking for reasons as to why you are planning on the shift and will try to resolve your problem by offering you with competitive plans.
- After these steps they will finally honor your MNP request. It will take around10-14 days to port out your postpaid number.
For prepaid, on the other hand, the transition is very smooth. It takes only 7 days to conduct the porting. This is because on an estimate of 25.0% of an Operator’s revenue comes from 4.0% of its postpaid customers. Therefore, when you port out a prepaid connection, the operator is not much affected.
Here is a quick trick: Convert your postpaid connection to prepaid and then opt for the MNP process.
Now, the transfer of ownership is found to be a tricky process. Therefore, each operator has come up with their own set of rules. In India, we have more than 8 telecom operators each with their very own specifications. Hence, get in touch with your operator to know the exact procedure.
The MNP process can also be used to conduct the Transfer of Ownership. Submit all the required documents of the new owner to the new operator while going through the above MNP procedure.
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